Privacy Policy

This policy describes how Linda West Consulting collects, processes, stores, and protects personal data in the course of providing corporate compliance advisory services under the Canada Business Corporations Act (CBCA). It applies to all visitors, clients, and users of this website.

1. Data Controller

Identity and Contact Information

Linda West Consulting is the data controller for personal information collected through this website. Registered address: 1949 Crooks Shoals Suite 213. For privacy-related inquiries, contact us at info@linda-west.com or by telephone at 150-954-5495 x886.

2. Categories of Data Collected

Information We Process

We collect data you provide directly via contact forms, including your name, email address, telephone number, and message content. Additionally, we automatically collect technical data such as IP address, browser type, operating system, referring URLs, and usage patterns through cookies and analytics services. No sensitive personal data (e.g., health records, financial account numbers) is intentionally collected unless explicitly provided by you in the course of a consulting engagement.

3. Purposes of Processing

Why We Use Your Data

Personal data is processed solely for the following purposes: responding to inquiries and service requests; delivering corporate compliance assessments, risk evaluations, and CBCA alignment reports; improving website functionality and user experience through aggregated analytics; and complying with legal obligations under applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

4. Legal Basis for Processing

Lawful Grounds Under PIPEDA and GDPR

Our processing is based on your consent (provided when you submit a form or accept cookies), the necessity of processing for the performance of a contract or pre-contractual measures, and our legitimate interest in maintaining a functional and secure website. Where GDPR applies, we rely on Article 6(1)(a), (b), and (f) as appropriate.

5. Data Retention

How Long We Keep Your Information

Personal data is retained only as long as necessary to fulfill the purposes described above, or as required by law. Contact form submissions are stored for a maximum of 24 months after the last correspondence. Analytics data is retained for 26 months. Upon expiry of the retention period, data is securely deleted or anonymized.

6. Data Sharing and Third Parties

Disclosure to Processors and Service Providers

We may share personal data with trusted third-party service providers who assist in website hosting, email delivery, analytics, and form processing. These processors are contractually bound to process data only on our instructions and in compliance with this policy. We do not sell, rent, or trade personal data to third parties for their own marketing purposes. Where required by law, we may disclose data to regulatory authorities or law enforcement.

7. Cookies and Tracking Technologies

Use of Cookies and Analytics

This website uses cookies and similar tracking technologies to analyze traffic, remember user preferences, and improve site performance. Essential cookies are necessary for basic functionality. Analytics cookies (e.g., from Google Analytics) collect aggregated data on page visits and user behavior. You may manage cookie preferences through your browser settings or via our cookie consent tool. Disabling certain cookies may affect site functionality.

8. Your Rights

Access, Correction, Deletion, and Portability

Under PIPEDA and, where applicable, the GDPR and CCPA, you have the right to request access to the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal retention obligations), withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal, and request data portability in a structured, commonly used format. To exercise these rights, contact us at info@linda-west.com. We will respond within 30 days.

9. Security Measures

Data Protection Safeguards

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS 1.2+), access controls, regular security audits, and staff training on data handling procedures. Despite these measures, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. International Transfers

Cross-Border Data Processing

Personal data may be processed in jurisdictions outside Canada, including the United States, where our hosting and analytics providers are located. Where such transfers occur, we ensure adequate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms recognized under applicable law.

11. Anti-Misrepresentation Statement

Accuracy and Transparency

Linda West Consulting does not make misleading claims, use fake urgency, fabricate endorsements, or imply false affiliations with government agencies or third-party brands. All representations regarding our services, qualifications, and compliance capabilities are accurate and verifiable. No guarantee of specific outcomes is made without documented evidence. This policy is part of our commitment to honest and transparent business practices.

12. Changes to This Policy

Updates and Effective Date

This Privacy Policy was last updated on January 15, 2025. We reserve the right to modify this policy at any time. Material changes will be communicated via a notice on this website. Continued use of the site after changes take effect constitutes acceptance of the revised policy.

13. Contact for Privacy Inquiries

How to Reach Us

For any questions, complaints, or requests regarding this policy or your personal data, please contact: Linda West Consulting, 1949 Crooks Shoals Suite 213, info@linda-west.com, 150-954-5495 x886. You also have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada.

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